COVID-19 Updates

COVID-19 Updates

Despite the pandemic, we remain fully operational and are following standard safety guidelines provided by the CDC. We hope everyone remains safe and healthy during this difficult time.

Hours of Operation

We are operating during our normal business hours. 


We are working hard to serve our customers and get packages out on time. For specifics on expected shipping times from our team, please see our Shipping Policy.

Despite our best efforts, shipping delays may occur with certain carriers, like USPS or UPS, and should be expected due to COVID-19. Although we offer a range of shipping options (including a free shipping option on qualifying orders), please keep this potential delay in mind as you choose your shipping option.

If you have any questions, feel free to reach out to us here.
    • Related Articles

    • The tracking page for my order hasn't been updated in awhile. It looks like my order has stopped shipping. What happened?

      We're sorry to hear that the tracking page isn't being updated. This could occur for a couple of reasons: 1. USPS doesn't deliver directly outside the United States. So, once a USPS International order clears US customs, it is handed off to your ...
    • Shipping

      For information related to shipping, please click here.
    • Do you ship internationally?

      We ship internationally to over 20 countries! To check if we ship to your country, please visit If you don't see your country listed on this page, please visit our Resellers page to find a ...
    • I think my package is lost/has not been delivered

      Please check the order status page for your shipment. At times shipping carriers may lose shipments. If this occurs, please file a missing mail report with the shipping carrier, and then contact us.
    • Product Updates/Revisions Policy

      Slice Engineering reserves the right to substitute, discontinue, alter, or modify any product or part thereof, at any time with or without prior notice. These steps are taken as we improve our products, both through our own research and by using ...