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The tracking page for my order hasn't been updated in awhile. It looks like my order has stopped shipping. What happened?
We're sorry to hear that the tracking page isn't being updated. This could occur for a couple of reasons: 1. USPS doesn't deliver directly outside the United States. So, once a USPS International order clears US customs, it is handed off to your ...
COVID-19 Updates
Despite the pandemic, we remain fully operational and are following standard safety guidelines provided by the CDC. We hope everyone remains safe and healthy during this difficult time. Hours of Operation We are operating during our normal business ...
Do you ship internationally?
We ship internationally to over 20 countries! To check if we ship to your country, please visit https://www.sliceengineering.com/pages/shipping-returns. If you don't see your country listed on this page, please visit our Resellers page to find a ...
I think my package is lost/has not been delivered
Please check the order status page for your shipment. At times shipping carriers may lose shipments. If this occurs, please file a missing mail report with the shipping carrier, and then contact us.
Tax Exempt Purchases
Do you need to make a tax-exempt purchase? We can easily set up a tax-free account if you represent an exempt organization, such as a business, university, or government agency. Just email a copy of your exemption certificate to ...