Please note that we are unable to issue refunds solely for the tax collected on orders that have already been processed. To avoid this situation, please establish a tax-exempt account prior to placing your order. If you need a refund from an already that has already been placed, we'll need to cancel the order and create a new one without taxes.
Additionally, please be aware that creating a tax-exempt account may result in a delay in placing your order, as our customer service team operates from 8 AM to 5 PM EST, Monday through Friday. We encourage you to plan your purchases accordingly to ensure a smooth transaction.
Thank you for your understanding!