We are proud of the things we make. An incredible amount of thought and sweat (and
sometimes blood and tears!) goes into every design. All of our products carry a limited
lifetime warranty against manufacturing defects. The Slice Engineering warranty is for the
lifetime of each product against manufacturer’s defects in materials and workmanship. The
warranty is non-transferable - any warranty claims must be made by the original purchaser
and include proof of purchase. All warranty claims on purchases made through resellers must be made with the reseller. We cannot process returns, refunds, or replacements for products not purchased directly from Slice Engineering. Products carry the warranty specified for that category.
The conditions of the warranty are: Products shall have been subject to only normal use
and service and shall not have been misused, neglected, altered, improperly set up or
otherwise damaged; and, there shall be no evidence of tampering or deliberate misuse or
destruction.
Defects to Slice Engineering products will be determined solely by Slice Engineering and
not by any representative, distributor or dealer of or for Slice Engineering. Upon
determination of a defect, Slice Engineering at it's sole discretion will choose to repair or
replace the defective part with the same or similar product, or issue a refund (partial or
whole).
Any claim against Slice Engineering for defects in materials or workmanship must be in
writing (including email and/or electronic form submission). Slice Engineering must
authorize the return of any alleged or defective part before it is returned. The party making
the claim must prepay all shipping and transportation costs. Slice Engineering will not
accept charges for parts purchased unless the conditions of the warranty have been
satisfied.
Slice Engineering reserves the right to substitute, discontinue, alter or modify any product
or part thereof, at any time with or without prior notice. In such cases Slice Engineering
may, at its sole discretion, substitute the warranted product with a newer or alternative
(equivalent) version.
No Slice Engineering representative, distributor or reseller is authorized to assume for
Slice Engineering any other obligations or liabilities in connection with the product, or alter
the terms of this warranty in any way.
Slice Engineering shall not be liable for damages, including special, incidental or
consequential damages arising out of or in connection with the performance of a Slice
Engineering product or its use by the owner.